Four Seasons Hotel Toronto Spa

Bespoke beauty


A renovation refreshes the flagship hotel’s spa common areas, including the elevator arrival moment, corridor, and reception area. Upon arrival, the guest begins a journey through a bespoke environment that has a unique, handmade quality, embodying the Four Seasons’ character, one that is lavish for each guest. A richness of materiality and form come together to create a customized experience as one meanders through the space, engaging with staff and product. Overall, flow is improved and the expanded reception area provides better sight lines into the pool area, offering a glimpse of the relaxing experience awaiting guests.

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Toronto, ON
Four Seasons Hotel, Toronto

Alissa Coe Studio
Arnaud Brassard
Clare Scott-Taggart

DIALOG Services

Interior Design

Coming off the elevator, guests are greeted by an undulating brass reception desk grounded by custom carpets that emulate stone. 

The brass reception desk complimented by an ethereal chandelier by Toronto artist Alissa Coe and her team, grounds the space.

Entering the spa, guests are welcomed by custom artwork by Montreal ceramic artist, Pascale Girardin. Girardin’s work is featured throughout the hotel.

All elements come together to create a luxurious, rejuvenating space that is reflective of the Toronto Four Seasons’ reputation.

The form for the reception desk was inspired by Mr. Khan’s early career, in which he developed bumpers for the Big Three. 

Fitted with custom drawers to hide busy business essentials from view, the desk complements the custom brass shelving that encases the reception area.

Custom-designed rugs made by Creative Matters reflect the healing properties of stone that are the overarching motifs in the spa’s treatment experiences.

The Team

Bespoke is important because it harkens back to what is real and what comes from the soul. Most importantly, it creates something that is special and unique to that one place.

Alison McNiel

An early design rendering imagines a soothing, serene space to relax and enjoy.

A playful new light fixture, designed by DIALOG in collaboration with Alissa Coe Studio, offers an elegant one-of-a-kind focal point.

The collaboration brought together a team of makers, and included DIALOG’s interior design team, artists, metal workers, and lighting designers.

The result is a sculptural chandelier conjuring a calm woodland scene. Forty translucent porcelain and oxidized brass bees buzz around 20 flower lights.