Waterloo Regional Police Services Central Division

A facility that builds a safe, inclusive, and healthy community

Civic & Culture

The Waterloo Regional Police Services (WRPS) Central Division is a transformative adaptive reuse project located at 200 Frederick Street in Kitchener, Waterloo. This project revitalizes an existing provincial courthouse, a notable 1950s brutalist structure, transforming the three-storey, 87,000-square-foot building through the preservation of its form and the introduction of modern materials. The result is a contemporary, inclusive, and accessible workplace environment for officers and staff.

From the outset, WRPS established guiding principles that shaped the project’s design and implementation: community engagement, operational excellence, adaptability and flexibility, workplace quality, sustainability, and durability. These principles are reflected in a design that emphasizes community, inclusivity, and operational excellence. The facility now supports police administration and operations, including community outreach, command, patrol services, detention, evidence storage, and below-grade parking.

A central feature of the new interiors is a light-filled atrium with a prominent staircase, facilitating navigation through various program spaces, fosters visual connections, and encourages informal interactions among staff. The overall design aligns with WRPS’s vision of a safe, inclusive, and accessible civic building that promotes inter-departmental collaboration and supports staff well-being.

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Location
Waterloo, ON
Size
80,000 sq ft
Client
Region of Waterloo
DIALOG Services

Architecture
Interior Design
Structural Engineering
Mechanical Engineering
Electrical Engineering
Sustainability + Building Performance Consulting

Collaborators

RDH
Entro
LEA Consulting
HGC Engineering
PMA Landscape Architects

Interior Planning and Design 

The design centers around a light-filled atrium that spans all three storeys, featuring a prominent staircase. This atrium not only facilitates navigation through various program spaces but also creates visual connections across all floors and encourages casual interactions among staff.

Staff Well-being

An expansive lunchroom, lounge, and outdoor terrace are located on the second floor of the facility providing staff spaces to gather, socialize, decompress, and enjoy a secure outdoor space year-round.

Community Engagement

Serving as a prominent civic building, the new Central Division functions as an inviting hub for the community. The main lobby offers a welcoming, accessible, and modern space that encourages interaction and engagement with officers and staff. Additionally, a large community room located directly through the lobby supports community events and large gatherings.

Inclusion and Accessibility

Inclusion and accessibility were primary design drivers. The project introduced an accessible, all-gender locker room and shower rooms. The design team collaborated closely with the client to create a new approach aligned with WRPS’s vision for supporting future growth of female and LGBTQ+ members.

Materiality and Finishes 

The project’s materiality focuses on using walnut wood veneer as a feature element in all public spaces. This rich, timeless wood is used for the slatted wood ceiling, custom millwork, and furniture throughout the facility.

The Team

“This facility offers a vital meeting space for our community partners to collaborate in building the safest and healthiest community. Today is a significant day for our police service. We are proud to open a new division in Kitchener that will serve the entire Region of Waterloo. Transitioning from a 65-year-old facility to a state-of-the-art space is remarkable. The transformation from a dark, empty building to a bright, welcoming space where people are excited to work is an incredible achievement that I want to recognize.”

- Chief Mark Crowell 

Original Exterior Glazing now transformed to the Command & Superintendent Administrative Suite.

Original Courtroom now transformed into the Main Atrium.

Original front entrance now transformed to the Lobby and Community Room.

Awards

2024 Illumination Awards – Interior Lighting Design Section AwardIlluminating Engineering Society